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What happens next

Once you have submitted your application this will be assessed by an officer from the registration team.

You will not be required to provide any additional information at this time.  If we do need any further information we will email you and let you know.

Once your application has been assessed against the new scheme's criteria, we will email you and let you know the decision. 

If you do not consider this decision to be correct, you have the right to request a review within 21 working days of receiving the decision.

You will need to tell us about the decision(s)  you want us to review, for example:

  • You are not eligible to join the housing register
  • You do not qualify to join the housing register because of unacceptable behaviour
  • You do not qualify to join the housing register because you have no housing need
  • You do not qualify to join the housing register because of excess income or assets
  • You do not qualify to join the housing register because you have no local connection to Birmingham
  • You do not qualify to join the housing register because of an inability to hold a legal tenancy
  • You do not qualify to join the housing register because you have refused offers of accommodation
  • You disagree with the priority you have been given
  • You have been removed from Band 1 after refusing an offer
  • Not everyone in your household has been included on your application

You might want to tell us why you think our decision is wrong; let us know if you think we have used the wrong information to make our decision; tell us about information that we should have considered but did not; tell us what you want us to do.

You can request a review by:

  • Completing an online review form - Online review form
  • Writing to Registration Team, PO Box 17099, Birmingham, B2 2QX

You will normally be notified of the outcome of your review by email within 56 working days of receipt by the Council.

 

 To view the status of your application, click on My account in the top right of the screen and your application status will be displayed.

Image of position of My account link

If your circumstances change you will need to log on to their account and update your details with the change.

In order to update your application you will need:

  • Login reference
  • Login memorable date and password