What happens next

The information you provide allows us to assess your eligibility, qualification and housing need for you and the other people you include on the housing application. It is important that you give us as much information as possible and answer all the questions that apply to you. Submitting an incomplete or inaccurate application will delay your application being assessed.

Once you have submitted your application this will be checked by an officer. If your application is complete and all required documents have been uploaded, your  application can then be considered as complete and ready to be assessed.  

If you do not provide the required supporting documentation, your application will be incomplete and may be closed. 

Depending upon your circumstances, additional information may be requested. This, for example, may include:

  • Local connection to Birmingham, for example employment or training
  • Service in His Majesty's Armed Forces
  • Child arrangement orders
  • If you own your home outright provide an office copy from the Land Registry Title
  • Professional confirmation (e.g. doctor or consultant letter) of a diagnosed medical condition or disability being made substantially worse by their current housing.

We are receiving up to 500 housing applications a week and apologise for the delay in assessments being completed. Please do not contact us whilst awaiting a decision; this will allow us to assess your application more quickly.

Once your application has been assessed against the allocation scheme's criteria, you will be sent a decision letter by email.