Change of Circumstances

If you are already registered and your application is active but you need to tell us about a change in circumstances, you need to log in to your online account and update your application form with the changes. This will ensure that your application is up to date and that you can bid for suitable properties which meet your needs and have been awarded the right level of priority.

For assistance on how to amend your application with a change of circumstances please follow this user guide - Customer Change of Circumstances Guide

If you would like to upload additional documents to your application please refer to this guide - Uploading documents guide

It is the responsibility of the applicant to notify the Council immediately of any change in their circumstances by logging in to your account and “editing your social housing application”.

This will include, for example:

  • A change of address, for themselves or any other person on their application
  • Any additions to the family or any other person they would wish to join the application (the Council will decide whether to allow the person/s to join the application)
  • Any member of the family or any other person included on the application who has left the accommodation
  • Any change in income, assets or savings which results in the applicant exceeding the threshold for qualification.

Applicants with an already “active” application will be able to bid and be considered for an allocation whilst the application is reassessed.